What our Customers say...

Testimonials

I don't know what happened, but a sewage line backed up into our store during some construction that was going on in the strip mall. All of a sudden, the whole store smelled. Saher and Javi came out and talked to us about what they would need to do to clean up the carpet. Then they got right to work making it happen. They were both super professional and hardworking. I'm not sure how they could stand the smell. But they did what they needed to quickly, and soon the store was back to smelling like normal. These guys were great. I can't thank them enough for helping us out.

I'm so glad I called SERVPRO. They were at our office within an hour to clean up after one of the toilets in the bathroom overflowed into the hallway. Javi immediately began sucking up the water from the floor. Once he was done, he talked us through the process to get everything dry. He was so nice and so professional. And quick, too. I blinked and the fans were running. He did a wonderful job cleaning and drying everything. I would definitely use SERVPRO again if the need ever arises.

A pipe in the ceiling broke in my office building. There was water everywhere. SERVPRO came out right away to clean everything up. They moved everything out of the way to save office furniture from even more wet. They worked fast to get everything out and dried for me. I thought it would take a lot more time to dry the office, so I was really glad it went was quickly as is it did. These guys know what they're doing.

We were so impressed by SERVPRO and how quickly they came out to clean up everything after our stove caught fire. The team was at our house almost immediately to see the damage and figure out what needed to be done. They were so kind during a very stressful situation. Everything was impeccably cleaned and they worked fast to get the job done. We really appreciate all they did for us. We hope to never have something like this happen again, but if we do, we know who we'll call.

These guys were good! My back patio flooded so bad from the rain that the water came in through my back door. All over the kitchen and dining room. It was a mess. Saher and his guys mopped up the water and put down some fans and dried everything out. I was impressed by how quickly they got everything done. They really knew what they were doing. Now I have their number saved in my phone just in case.

This rainstorm tore off some shingles from my roof causing a leak into the attic. I didn't know until I saw a wet spot on the ceiling in my living room. SERVPRO was quick to come to my house to see the damage. It was pretty bad, but they cleaned and dried everything for me. They worked fast. I blinked and the ceiling drywall was gone. They did good work. I'm glad I called them.

We found mold under our kitchen sink from a leak we didn't even know about. So we called SERVPRO to see if they could help. I'm so glad we called them. They were great to work with. They took time to explain everything to us before they started working to make sure we were comfortable. They finished the job quickly, which was great since we kind of needed to use our sink. The guys were great and I would absolutely use them again.

Saher and Javi were wonderful to work with! We had an old leak behind the shower in our bathroom. Once we figured out what was going on and say the mold, we called SERVPRO. They were very prompt and professional. Javi was a diligent worker, and Saher kindly walked us through everything that would need to be done. We were so grateful for the amount of care they showed.

I love these guys. They came right out when the basement door started leaking from the rain. There was water everywhere. But SERVPRO got there quick and started cleaning everything up for me. These guys were nice and quick. I barely knew they were there. If something like this ever happens again, I know who I'm calling.

Working with SERVPRO was so great. Javi was so nice and professional when he came to my house. The basement was flooded from an overworked sump pump (thanks, rainstorm!). But he came right in and started moving things around and cleaning everything up. I couldn't have asked for a better company to help me.

Saher and his team were wonderful to work with! We had an unknown roof leak that caused mold in our attic. It wasn't until we were getting ready to spring clean that we saw the mold. SERVPRO came in quickly to take care of the mold for us. They were so kind and so patient, walking us through every step of the process. We really appreciate all they did for us.

These guys were great! There was this weird musty smell in the house and I didn't know where it was coming from. Saher came out and found mold in my crawlspace. His team cleaned everything up and got rid of the mold for me. They worked fast and were very professional.

SERVPRO of Howell/Wall is professional, courteous, careful, kind, and respectful. I've never worked with a company that has taken such great care of my home.

When we walked into our building at 6:30 AM one very cold January morning to find a broken sprinkler pipe actively pouring water into our building, which then spread water an inch in height throughout the entire 9,000 square feet, we called Saher and his team at SERVPRO of Howell/Wall. I was blown away at how quickly he and his team arrived. Although you can imagine how devastating this was for us and how we were thinking the worst in how long the clean up process could take, you should also know that you do not want to call anyone else except Saher & his team to assist you should you need a clean up/restoration company. Saher was very responsive to any questions we had, checked in with us very often even if he had to be at another job site, we saw him daily (mulitiple times a day) and had his team working very long days and weekends, just to get us to a point where we could begin rebuilding. Saher was diligent in explaining the clean up process of our building to us every step of the way, involving us just the same, until the clean up process was completed and perfected. When you go through something like this, it is hard to think of everything. There was no need to do that, because Saher thought of it all in regards to clean up and restoration. Our families and faculty were blown away with how quickly we cleaned up, and we have SERVPRO to thank. Saher and his crew were also very friendly - it was nice to see smiling faces every day during such a difficult time! They truly exceeded my expectations and if I could give 10 stars, I would! Thank you, Saher and team!

This team has such an amazing work ethic.  Their compassion during a stressful situation is such a comfort.  Their "can do" approach is so appreciated.  They don't just do a job; they care!  Many, many thanks. 

I had to use SERVPRO for a fire restoration, and I am glad I did...they were not only very fast, professional and all around a nice crew, but they saved stuff I thought was gone for good.  They over exceeded my expectations and kept me up to speed on everything they did and always checked in with me on anything that was even a slight concern or questionable.  Never seen a team work this hard and detailed during the entire process.  

 

SERVPRO of Howell/Wall did an excellent job. They were quick to respond and were very efficient & thorough with their work. I would definitely refer them to anyone with emergency needs.

I just used SERVPRO for an investment property. We had a leaky window, which ruined the wall underneath and carpeting. SERVPRO was prompt and professional. They removed the carpeting and part of the wall that was damaged. I would highly recommend this franchise in Howell/Wall for any damage restoration and carpet cleaning.

Saher Gouda and SERVPRO of Howell/Wall were recommended to help with an “unattended death” clean up. Mr. Gouda and his staff made a horrific situation much easier by their sensitive yet professional work and attention to detail. They certainly lived up to the motto on their truck – “Like It Never Happened.” I owe a great deal of thanks and gratitude to Saher and SERVPRO of Howell/Wall.

SERVPRO of Howell/Wall was impeccable and very professional. They were very quick to respond to our emergency water loss and I couldn't say better things about their team.

SERVPRO of Howell/Wall was very courteous and prompt and made me confident the job would be taken care of properly.

SERVPRO of Howell/Wall was very nice & professional on our initial phone call. They were also very prompt to arrive to assess the damages. I would highly recommend their team!!

I would highly recommend SERVPRO of Howell/Wall for home restoration. Within a couple of hours of my initial call I had an immediate response from Saher Gouda who was extremely professional and most of all very helpful walking me through the steps needed to get my home back into shape. Work was completed in a timely manner and exceeded my expectations.

SERVPRO of Howell/Wall were very quick to respond and very efficient with their work. They explained every step of the job and got it done right. I would highly recommend their team for any emergency needs.

SERVPRO of Howell/Wall was very courteous, professional, knowledgeable and helpful. I would not hesitate to refer them to any friends & family.

I was devastated to walk into my disaster and was amazed at the prompt response from SERVPRO of Howell/Wall, especially 2 days before Christmas. I would highly recommend their service to anyone in need. Everyone on their team was extremely helpful and professional.

SERVPRO of Howell/Wall were very prompt and communicative. They were professional every step along the way. I would absolutely recommend their team for any service.

SERVPRO of Howell/Wall was very prompt and took excellent care of my situation and reassured my husband and I. They took the time to explain all the work performed. I would highly recommend their team for any emergency work.

I was pleasantly surprised on the evening of the flood by just how quickly SERVPRO of Howell/Wall responded to our emergency service call. They arrived within 1.5 hours and stayed for several hours that evening conducting their emergency mitigation services. Within 12 hours of the initial call, SERVPRO of Howell/Wall not only addressed the emergency, but had the plan in place to remediate the home. I would highly recommend their team for any emergency service.